At Calm Minds Coaching Ltd, your privacy matters. This policy explains how we collect, use and protect your personal data in line with UK GDPR requirements.

1. Information We Collect

When you contact us or book a session, we may collect:

Parent/guardian and/or student name

Email address and/or phone number

Information you choose to share about your child’s learning needs.

2. How We Use Your Information

We use your information to:

Respond to enquiries and deliver our coaching services

Arrange and manage coaching sessions

Keep records for safeguarding, administration and legal compliance

We will never share your personal data with third parties for marketing purposes.

3. Storage & Security

Your information is stored securely and only accessed by Calm Minds Coaching Ltd.

Emails and session notes are password-protected.

Information is retained only as long as necessary for service delivery and safeguarding requirements (normally up to 7 years, unless a longer period is legally required).

4. Your Rights

You have the right to:

Request a copy of the information we hold about you

Ask us to correct or delete your data (unless retention is required for legal or safeguarding reasons)

Withdraw consent to processing at any time.

5. Safeguarding

If a safeguarding concern arises, we may be required to share relevant information with appropriate authorities, in line with our safeguarding policy and legal obligations.

6. Contact

If you have any questions about this Privacy Policy, please contact us via the details on our Contact Us page.