Privacy Policy
Last Updated: August 2025
At Calm Minds Coaching Ltd, your privacy is important to us. This policy explains how we collect, use and protect your personal information.
1. Information We Collect
We may collect the following information when you contact us or book a session:
Name of parent/guardian and/or student
Email address and/or phone number
Any details you choose to share about your child’s learning needs
2. How We Use Your Information
We use this information to:
Respond to enquiries and provide our services
Arrange and deliver coaching sessions
Keep records for safeguarding and administration purposes
We will never share your information with third parties for marketing.
3. Storage & Security
Your information is stored securely and only accessed by Calm Minds Coaching Ltd.
Emails and session notes are password-protected.
Information is kept only as long as necessary for service delivery or safeguarding compliance.
4. Your Rights
You have the right to:
Request a copy of the information we hold about you
Ask us to correct or delete your information (unless we are legally required to keep it)
5. Safeguarding
If a safeguarding concern arises, we may need to share relevant information with appropriate authorities in line with our safeguarding policy.
6. Contact
If you have any questions about this Privacy Policy, please contact us via the details on our Contact Us page.